Store Policy

At Real is Rare, we value our customers and strive to provide the best possible experience. Our dedicated Customer Care team is here to assist you every step of the way. Whether you have questions about sizing, need assistance with an order, or simply want style advice, we're here to help.

 

Our Customer Care team is available through multiple channels, including phone, email, and live chat. We aim to respond to all inquiries in a timely manner, typically within 24 hours.

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We believe in exceeding your expectations, which is why we offer hassle-free returns and exchanges. If you're not completely satisfied with your purchase, our team will guide you through the return process and ensure a smooth resolution.

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At Real is Rare, we also value your feedback. We welcome any comments or suggestions you may have to continuously improve our products and services.

Your satisfaction is our top priority, and we are dedicated to providing you with exceptional customer care. Shop with confidence knowing that you have a team of caring professionals ready to assist you. Thank you for choosing Real is Rare.

 

Contact our Customer Care team:

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  Email: customercare@realisrare.com

• Live chat available on our website.